Privacy Policy

1. Information We Collect

We may collect personal information that identifies you as an individual or relates to an identifiable individual. This information can include, but is not limited to, your name, address, email address, phone number, health information, and NDIS details. We collect information through various means, including direct interactions (e.g., when you sign up for our services or contact us), and indirectly through your browsing activity on our website (using cookies and similar technologies).

2. Use of Your Information

The information we collect is used to provide and improve our services, including:

• To personalise your experience and meet your specific needs.

• To manage our relationship with you, including providing support and responding to inquiries.

• For internal operations, such as data analysis, audits, and fraud monitoring.

• To comply with legal obligations and governmental requests.

• For other purposes with your consent.

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. Your information may be shared with trusted partners and service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Data Security

Plan My Way takes the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These include the use of encryption, firewalls, and secure server facilities.

5. Your Rights

You have certain rights regarding the personal information we hold about you, including:

• The right to request access to the personal information we hold about you.

• The right to request corrections to any inaccurate or incomplete information.

• The right to request deletion of your personal information, subject to certain exceptions.

• The right to object to processing of your personal information, ask us to restrict processing of your information, or request portability of your personal information.

To exercise these rights, please contact us using the contact information provided below.

6. Changes to Our Privacy Policy

We reserve the right to update this privacy policy at any time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes.