Connect. Support. Empower.
Plan My Way is a registered NDIS provider specialising in Support Coordination and Recovery Coaching. We are dedicated to connecting you with the right people, providing the support you need, and empowering you throughout your NDIS journey.
Flexibility & Inclusivity
Community & Encouragement
Empowerment Through Connection
At Plan My Way, we are dedicated to helping individuals with disabilities live ordinary, yet extraordinary, lives. Our mission is to empower and support our participants and team through transparent, honest, and inclusive practices. We believe in taking action, and providing realistic guidance to foster resilience, adaptability, and holistic well-being.
Our Mission:
Empowering Lives
Our Core Values
Flexibility & Inclusivity
We recognise and celebrate the diverse needs of our participants and team. By embracing flexibility and inclusivity, we ensure that everyone feels valued and supported. Our commitment is to adapt our services and approaches to meet individual needs, promoting acceptance and understanding at every step.
Community & Encouragement
We believe in the power of community and the importance of encouragement. Our goal is to build a supportive network where participants and team members feel connected and motivated. We foster a culture of acceptance and encouragement, helping each person to thrive within a community that champions their successes and supports their challenges.
Empowerment Through Connection
At Plan My Way, we are dedicated to providing actionable support that truly makes a difference. We believe in empowering our participants by offering practical, realistic guidance and taking proactive steps to help them achieve their goals. Our focus is on equipping individuals with the tools, resources, and confidence they need to navigate their lives independently. We are committed to being their voice, advocating for their needs, and fostering an environment where courage to change and resilience are nurtured and celebrated.
What We Offer
At Plan My Way, we offer personalised NDIS Support Coordination, Recovery Coaching and Capacity Building Support.
Our services are designed to plan your way to achieving your goals and lead an ordinary, yet extraordinary life.
Support Coordination
We work closely with participants to develop personalised support plans that align with their goals and aspirations, ensuring every aspect is tailored to meet individual needs. Our experienced Support Coordinators guide participants through the complexities of the NDIS, helping them understand their plans and maximise their benefits.
We assist participants in connecting with a range of service providers, ensuring access to the best resources for therapy, learning, and community access. Our team continuously monitors and reviews each participant's plan, providing necessary reports and recommendations to ensure goals are met and the support remains effective.
Psychosocial Recovery Coaching
At Plan My Way, our Recovery Coaches work closely with participants to develop personalised recovery plans that focus on their individual goals. By understanding each participant's unique needs and aspirations, we create tailored strategies that support their journey to wellness, addressing mental, physical, emotional, and social well-being.
We help participants set and achieve their recovery goals by creating actionable steps and providing ongoing support and encouragement. Our coaches assist in connecting participants with essential mental health and support services, building resilience, and empowering them to advocate for themselves. Continuous and ensures progress, and we involve families and carers to enhance the support system throughout the recovery journey.
Capacity Building Supports
Thought that Recovery Coaching or Support Coordination would be highly beneficial to you but are not funded for it?
To find out what further support options we can provide for you, Plan My Way offers a free 30-minute consultation.
We are also delighted to send you in the correct direction.
Our Story
A Note from the CEO
Inspiration often strikes in the most unexpected moments. For me, the drive to start Plan My Way came from a deep frustration with working for organisations that couldn't see outside the box. They were entrenched in policy and procedures, overlooking the dignity of risk and the fact that we are human beings that work with human beings. The pivotal moment for creating this organisation was a realisation that there had to be a better way—one that truly honours the individuality and humanity of those we support.
I have been immersed in the field of disability support since I was 18, starting as a support worker and moving my way up to managing a diverse range of programs, including respite services, support coordination, and SIL housing. My extensive experience with challenging behaviours and various disabilities has profoundly shaped my vision for Plan My Way. It's a vision that embraces the diversity of needs and the importance of flexible, personalised support.
At Plan My Way, we are dedicated to helping individuals with disabilities live ordinary yet extraordinary lives. Our mission is to empower and support our participants and team through transparent, honest, and inclusive practices. We believe in taking action and providing realistic guidance to foster resilience, adaptability, and holistic well-being. Our primary goals include creating flexible working arrangements for industry professionals who struggle with the traditional 9-to-5 schedule. Many of our staff are parents and carers themselves, and we strive to offer a safe, flexible, and judgement-free space for our staff to thrive and therefore better support our participants.
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Starting Plan My Way came with its challenges. As a busy mum of four, two of whom are neurodiverse, launching during the COVID lockdown in 2020 was no small feat. Originally known as AIH Supports, we faced the difficulties head-on and rebranded to Plan My Way in 2023 to facilitate growth. I'm particularly proud of passing the NDIS audit with no non-conformities and growing from a one-person operation into a passionate team.
To ensure Plan My Way stays true to its values and mission, I personally interview every coordinator on our team and review every new participant intake, maintaining strict governance and adherence to our policies. The motivation to continue comes from the countless individuals we have helped over the years.
Looking ahead, my vision is for Plan My Way to continue growing and making a significant impact in the NDIS space, with teams across Queensland, New South Wales, and Victoria. I am immensely grateful to everyone who has supported us on this journey. Because of you, we have been able to help so many deserving participants, families, and staff. We love what we do and are excited about what we are building together.
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- Ammie
Real Stories, Real Impact
"I've been then with this lovely company for nearly 1 year. I'm am forever grateful on the way they have worked with me and my daughters NDIS funding . Always providing me with information either by phone calls email or messages to update me...
Assist me in anyway possible to solve and problems I come across."
- Jackie
"The communication with Plan My Way has always been professional and efficient. Kuirsty is friendly and holds the knowledge to provide clients with reassurance and peace of mind improving their lives and their families as well!"
- Ali
"After working with many Support Coordinators over the years, we can safely say Plan My Way are just different. The level of care and attention we've seen on each unique case has been a breath of fresh air. Exceptional people that do amazing work!"
- John
